FAQ
A trial makes it possible to fully test BugBug’s capabilities without any costs involved. After 14 days, the account will not be closed but certain functionalities will be limited.
You can pay with a credit card. The secure payment is provided by Stripe.com system.
We've put a lot of effort into securing BugBug. Most of our team have experience in security or compliance. Even the CEO has a security background.
- We built BugBug with the best software practices (SSL, encrypted passwords).
- We do security audits yearly, with a top security researcher (who is a shareholder of BugBug by the way).
- BugBug uses DigitalOcean cloud infrastructure based on Kubernetes, giving us extra secure containerization
- Our servers are located in London
- Tests in the cloud are run separately from each other, which significantly reduces the risks
- We have an internal policy with different roles for our employees. Only the IT department has access to the customers' data.
Yes, any time. When you buy a higher plan, it is activated instantly. If you downgrade, you will wait until the previous period is finished.
Any time when the service is provided you can cancel the existing plan (switch to the FREE package). The transfer will take place when the paid plan expires.
If you have more questions, please contact us at [email protected] Technical aspects
At the moment, BugBug is available exclusively as a cloud Software as a Service (SaaS). Therefore, it is not possible to install it on-premises on the LAN. However, in the future, we are planning to launch this service. If you are interested, contact us at [email protected]
Not at the moment. However, we are seriously considering adding this in the future.
Not at the moment. Right now we support launching test runs in Google Chrome. This is a conscious trade-off. We are dedcated to providing the best-in-class experience of creating and running tests and Chrome is the most popular browser with the best API to achieve that.
Is it possible to make a request to the external API and check the result as a part of a test run? Yes, this is possible when you use your own JavaScript code and, for example, a fetch() function.
The data used in the test runs are recorded in our database and stored in the DigitalOcean cloud. Access to the database is provided exclusively as part of the BugBug application infrastructure. We make all the effort to prevent data leaks.
The easiest way is to have 2 different projects: one for desktop tests and one for mobile tests. Set a different window width per project in its project settings. We recommend that you first create all the important desktop tests, then duplicate the project and adapt the tests to the mobile version via re-recording test steps.
BugBug is designed specifically for testing web applications. Currently, we do not support testing native mobile apps or desktop apps.