> For the complete documentation index, see [llms.txt](https://docs.bugbug.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bugbug.io/your-account/account-faq.md).
# Account FAQ
How does a 14-day trial work?
You can fully explore BugBug’s capabilities for **free** with a 14-day trial. After the trial ends, your account stays open, but some features will be limited.
Is there a free version of BugBug available?
Yes! BugBug offers a free plan with **unlimited** local test runs. This plan is perfect for individuals testing simple web apps directly in your browser.
Learn more about the [FREE plan here](https://bugbug.io/pricing/).
What payment methods do you support?
You can pay with a credit card. The secure payment is provided by the Stripe system.
Can I change my plan?
Yes, any time. When you buy a higher plan, it is activated instantly. If you downgrade, the change takes effect after your current billing period ends.
**Important!** You can change your plan anytime you want in your subscription settings.
Can I cancel my plan?
You can cancel your plan anytime (switch to the FREE Plan).
**Learn how to** [**manage your subscription here.**](https://docs.bugbug.io/your-account/subscriptions-bugbug-versions)
Can many users collaborate at the same time?
Yes, you can invite new users within your [organization](https://docs.bugbug.io/collaboration/organization-settings) and collaborate on test automation together.
Which plan to choose?
The best plan depends on how you want to run and scale your tests.
**Choose Free** if you want to try BugBug or run simple tests locally in your own browser. It’s a good fit for solo users, freelancers, or hobby projects. Free includes the AI Test Recorder, local test runs, components, Edit & Rewind, screenshots, and 7 days of test history. It’s limited to 1 user, 1 project, 15 tests, and 4 suites, and it does not include cloud runs or scheduling.
**Choose Core** if you want to monitor critical flows in the cloud without keeping your computer on. Core is the first paid plan with unlimited cloud test runs, scheduling, email and Slack alerts, variables, custom JavaScript steps, inbox email testing, and standard reports. It’s a good fit for small teams that need automated checks for key flows like login, signup, checkout, or payments.
**Choose Pro** if you want to connect test automation with your development workflow. Pro includes unlimited users, projects, tests, and suites, plus CI/CD integrations, CLI, incoming webhooks, visual regression, profiles, and longer cloud run time. It’s the best fit for growing SaaS teams that want regression tests to run before or after deployments.
**Choose Business** if you need a scalable QA process across multiple teams or projects. Business includes everything in Pro, plus REST API access, Jira integration, project access management, advanced reports, dedicated onboarding, a dedicated Slack support channel, longer run history, 30-minute cloud runs, and schedules as often as every 1 minute with cron.
A simple rule of thumb: choose **Free** to test locally, **Core** to run tests in the cloud, **Pro** to add CI/CD automation, and **Business** to manage testing across teams with advanced controls, reporting, and support.
**See more** [**detailed plan comparison here**](https://bugbug.io/pricing/)**.**
What billing type is best for me?
There are a few factors to consider when deciding if you want to pay monthly or pay for a full year upfront.
**Commitment vs Cost-effectiveness:**
* **Monthly Billing:** Monthly billing provides less commitment, allowing you to reassess your testing needs regularly. However, it comes with a higher cost on a month-to-month basis.
* **Annual Billing:** Choosing an annual plan involves a bigger commitment, but it comes with a cost-saving discount - up to 17% discount (depends o the plan). This is beneficial if you're confident in your long-term usage and want to save money.
**Long-Term Planning:**
* **Monthly Billing:** Ideal for those who are uncertain about their long-term testing needs or want the freedom to switch services more frequently.
* **Annual Billing:** Suited for individuals or businesses with a clear, long-term testing strategy and who are looking to maximize cost efficiency.
How can I contact the Customer Service?
You can reach out to our support team through our [contact form](https://bugbug.io/contact/) or send us a direct message to info\[@]bugbug.io.
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