> For the complete documentation index, see [llms.txt](https://docs.bugbug.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bugbug.io/troubleshooting.md).

# Troubleshooting

- [Prohibited behaviors](https://docs.bugbug.io/troubleshooting/prohibited-behaviors.md): Discover common prohibited behaviors and effective troubleshooting techniques of BugBug app. Get insights to overcome some certain limitations.
- [Updating Chrome extension](https://docs.bugbug.io/troubleshooting/updating-chrome-extension.md): Find solutions and troubleshooting tips for updating your BugBug Chrome extension. Get step-by-step guidance and fix compatibility issues.
- [Clear cookies and site data for BugBug](https://docs.bugbug.io/troubleshooting/clear-cookies-and-site-data-for-bugbug.md): Learn how to troubleshoot and clear cookies and site data for BugBug. Watch our video now
- [Testing basic auth password protected websites](https://docs.bugbug.io/troubleshooting/testing-basic-auth-password-protected-websites.md): Learn how to troubleshoot and test basic auth password-protected websites with BugBug's comprehensive guide.
- [Common selectors issues](https://docs.bugbug.io/troubleshooting/common-selectors-issues.md)
- [CAPTCHA in automation testing](https://docs.bugbug.io/troubleshooting/captcha-in-automation-testing.md): Discover effective troubleshooting tips for resolving captcha challenges in automation testing. Learn how to overcome obstacles and improve your testing process. BugBug Documentation.
- [Cloud tests sometimes failing](https://docs.bugbug.io/troubleshooting/cloud-tests-sometimes-failing.md): Discover effective troubleshooting techniques for resolving intermittent cloud test failures. BugBug's comprehensive guide helps you tackle testing challenges.
- [IPs list of cloud runners](https://docs.bugbug.io/troubleshooting/ips-list-of-cloud-runners.md)
- [VPN or a Firewall](https://docs.bugbug.io/troubleshooting/vpn-or-a-firewall.md): Resolve VPN or Firewall issues with BugBug's comprehensive troubleshooting guide. Get expert tips and solutions for seamless network connectivity.
- [A/B tests](https://docs.bugbug.io/troubleshooting/a-b-tests.md)
- [Report a bug](https://docs.bugbug.io/troubleshooting/report-a-bug.md): Need to report a bug? Our comprehensive troubleshooting guide helps you navigate the process smoothly.


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## Querying This Documentation
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